We're aware a customer has received an email from someone pretending to be us.
Please be on the lookout and keep in mind ALL our emails will come from our official email accounts, ending in estuary.co.uk.
We have divided our communities into different areas, called patches, to make sure we can provide efficient support and services. There are eight patches, each looked after by one of our housing managers, Jennifer Needham or Sarah Bridge. These patches cover areas like Southend-on-Sea, Westcliff-on-Sea, Colchester, and others. Our housing officers take care of specific locations within their patches, helping residents and making sure our housing standards are met. This setup allows us to give each area the attention and support it needs.
Please keep in mind that we have a Duty Housing Officer available every day. This means you may not always speak to your assigned Housing Officer, especially in urgent situations. This way, we can deal with any urgent issues quickly while still providing high-quality service.
Larissa's manager is Jennifer Needham. Jennifer is responsible for the following patches:
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Amy's manager is Jennifer Needham. Amy is responsible for the following patches:· 
Madeleine Spencer's and Jenna Mansfield's manager is Jennifer Needham. Madeleine and Jenna are responsible for the following patches:
